GDPR compliance software
Selling into the EEA or UK adds GDPR requirements to an already busy workload. TrueVault combines GDPR compliance software with guidance from ecommerce privacy experts, so you can manage consent, requests, data mapping, and policies in one place.
Trusted by ecommerce brands that want GDPR compliance to stay manageable as their business evolves.
“Integrated easily with Shopify. Big time saver over trying to keep track of state-by-state regulations manually.”
The growth is no longer intimidating, We can handle hundreds of requests each week without it taking over the day-to-day work.
What GDPR means for ecommerce businesses
The General Data Protection Regulation (GDPR) is a privacy law that governs how businesses collect, use, store, and share the personal data of people in the European Economic Area (EEA) and the United Kingdom. If your ecommerce business sells to customers in either region, GDPR may apply regardless of where your business is located.
GDPR compliance extends beyond a cookie banner. It includes managing cookie consent, responding to data subject requests, maintaining accurate privacy policies, and understanding how customer data moves through your storefront and vendors. TrueVault helps ecommerce teams keep those workflows organized as privacy requirements and their business evolve.
GDPR requirements
What GDPR requires from your store
GDPR requirements can apply to businesses outside Europe that sell to customers in the EEA or UK, including many ecommerce brands based elsewhere.
For most ecommerce teams, GDPR shows up in the same places again and again.
A lawful basis for using data
Consent, contract, legitimate interests, and a few others. Non-essential cookies often require opt-in consent.
Customer privacy rights
Customers may have the right to access, correct, delete, and transfer their personal data, or object to certain processing.
Accurate privacy disclosures
Your privacy policy should reflect how your store actually collects, uses, and shares personal data.
Data transfer safeguards
Transferring personal data outside the EEA or UK may require safeguards such as Standard Contractual Clauses.
Visibility into vendors
Every app, pixel, and vendor handling customer data is part of your GDPR compliance picture.
Records that support compliance
Organizations may need records that demonstrate how privacy obligations are being managed.
GDPR compliance solutions
Everything you need to manage GDPR compliance in one platform
TrueVault combines the GDPR compliance software and compliance tools ecommerce teams need into one place, helping keep privacy work organized as vendors, tracking tools, and customer data workflows evolve.
Consent management
A GDPR consent management platform that controls what fires.
Customer request workflows
Receive, verify, and fulfill customer privacy requests in one place.
Cookie & tracker control
See what’s running and control when trackers activate.
Data mapping
See where customer data flows across your stack.
Privacy policies
Generated from your data practices and kept current as things change.
Vendor oversight
Keep visibility into the vendors handling customer data.
A GDPR compliance checklist for ecommerce teams
A working list of what most ecommerce teams need in place.
A starting point, not legal advice. TrueVault helps you work through each item.
Move EEA/UK data without guessing about safeguards
GDPR includes requirements for moving personal data outside the EEA and UK, often through transfer mechanisms such as Standard Contractual Clauses. TrueVault helps you understand where data moves and which vendors are involved.
Support from people who get ecommerce
Most teams don’t need a privacy lecture. They need to know what matters and what to fix first.
Privacy often becomes one responsibility among many. TrueVault pairs GDPR compliance software with real people who help you work through implementation decisions, answer questions, and keep privacy work manageable as your business evolves.
Fit GDPR workflows into your existing ecommerce operations
Connect the systems already powering your storefront, marketing, and customer data workflows.
Connect your systems
Integrate Shopify, GTM, GA4, Klaviyo, and the rest of your stack.
See where customer data flows
Understand where consent applies and where gaps can build over time.
Automate the ongoing work
Reduce manual coordination around requests, policies, and upkeep.
Keep workflows aligned
Stay current as laws, vendors, and tracking setups evolve.
Works with the systems your team already uses
Connect the tools already powering your storefront, marketing, analytics, and customer data workflows.
GDPR compliance resources for ecommerce teams
GDPR questions ecommerce teams usually ask
What is GDPR?
The General Data Protection Regulation (GDPR) is a privacy law that governs how businesses collect, use, and protect the personal data of people in the European Economic Area (EEA) and the United Kingdom. If you sell to customers in either region, GDPR may apply to your business.
What is GDPR compliance?
GDPR compliance means handling personal data in line with the EU/UK General Data Protection Regulation. For ecommerce teams, that includes using customer data appropriately, honoring privacy rights, maintaining accurate disclosures, and protecting data when it moves across borders.
Does GDPR apply to my US-based store?
Often, yes. If you offer goods or services to customers in the EEA or UK — pricing in € or £, European-language pages, or shipping to Europe — GDPR applies to the data of those customers, wherever your business is based. The specifics depend on how your business interacts with customers in those regions.
Do I need GDPR compliance software?
If you sell into Europe and rely on cookies, tracking tools, and multiple vendors, GDPR compliance software helps keep consent, requests, and privacy workflows organized. For many ecommerce teams, GDPR software replaces manual processes spread across multiple systems.
Isn't a cookie banner enough for GDPR?
Not on its own. A banner customers see doesn't mean the trackers behind it are controlled. In many GDPR scenarios, non-essential cookies and similar tracking technologies require affirmative opt-in consent before they are activated.
What is a GDPR consent management platform?
A GDPR consent management platform collects opt-in consent and controls which cookies and trackers activate based on that choice. It should continue working as your site, vendors, and tracking setup change.
How is TrueVault different from enterprise GDPR tools?
TrueVault is built for lean ecommerce teams. Unlike many enterprise GDPR tools, it combines software, support, and guidance to keep privacy work manageable without enterprise complexity.
What is the difference between a controller and a processor?
Under GDPR, a controller determines why and how personal data is processed, while a processor handles personal data on behalf of a controller. Ecommerce brands are often controllers for customer data, while vendors and service providers may act as processors depending on their role.
Whether you’re selling into Europe for the first time or refining an existing setup, we’ll help you identify gaps and decide what to tackle first.