CCPA compliance software

Keep up with CCPA compliance requirements as your storefront evolves

California’s privacy law, CCPA (as amended by the CPRA), helped shape many of the state privacy laws that followed. Manage CCPA compliance, consent, opt-outs, consumer requests, and policies in one place, with CCPA compliance software and support that helps keep privacy work manageable.

Trusted by ecommerce brands that want privacy compliance to stay manageable as their business evolves.

“Integrated easily with Shopify. Big time saver over trying to keep track of state-by-state regulations manually.”

Verified review · G2

“Without TrueVault, there would be chaos. It would take away our peace of mind.”

— Ayush Mittal, Director of Engineering, Tommy John

CCPA COMPLIANCE REQUIREMENTS

What CCPA compliance actually means for your store

CCPA requirements compliance applies to certain for-profit companies doing business in California, including those that meet revenue or consumer data thresholds.

For most ecommerce teams, CCPA compliance requirements show up in the same places again and again.

Honor opt-outs of sale and sharing

Provide a “Do Not Sell or Share My Personal Information” link and honor applicable GPC signals.

Respect consumer rights

Handle access, deletion, correction, and sensitive data requests, generally within 45 days.

Post notices that match reality

A privacy policy and notice at collection that reflect your real data practices.

Classify your vendors

Service providers, contractors, and third parties each carry different obligations.

Limit sensitive data use

Give customers a way to limit how their sensitive personal information is used.

Don’t penalize opt-outs

Don’t treat customers differently for exercising their privacy rights.

CCPA compliance solutions

Everything CCPA compliance requires, in one platform

TrueVault brings the CCPA compliance software ecommerce teams need into one place, helping keep privacy work organized as vendors, tracking tools, and customer data workflows evolve.

Consent & opt-out management

Manage Do Not Sell/Share requests, honor GPC signals, and control what actually fires.

Consumer request workflows

Receive, verify, and fulfill access, deletion, and correction requests in one place.

Cookie & tracker control

Categorize what’s running and give customers real choices.

Data mapping

See what you collect, sell, and share across your stack.

Privacy policies

Generated from your data practices and kept current as things change.

Vendor oversight

Classify vendors, maintain the right agreements, and keep visibility into customer data flows.

CCPA compliance checklist

A CCPA compliance checklist for ecommerce teams

A working list of what most ecommerce teams need in place to manage CCPA compliance.

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A starting point, not legal advice. TrueVault helps you work through each item.

CCPA Vendor management

Know which vendors are service providers and which aren’t

Under CCPA, it matters whether a vendor is a service provider, a contractor, or a third party. The classification affects your obligations and the agreements you need in place. Every new app and pixel adds another vendor to account for. TrueVault helps classify vendors, maintain the right agreements, and understand how customer data moves across your stack.

Service provider

Processes data on your behalf under a service provider agreement.

Contractor

Receives data with contractual limits, but sits outside your systems.

Third party

Uses data for its own purposes — often triggers sale/share rules.

CCPA compliance services

Support from people who get ecommerce

Most teams don’t need a privacy lecture. They need to know what matters and what to fix first.

Privacy is often one responsibility among many. TrueVault pairs CCPA compliance software with real people who help you work through implementation decisions, answer questions, and keep privacy work manageable as your business evolves.

Fit CCPA workflows into your existing ecommerce operations

Connect the systems already powering your storefront, marketing, and customer data workflows.

STEP 01

Connect your systems

Integrate Shopify, GTM, GA4, Klaviyo, and the rest of your stack.

STEP 02

See where customer data flows

Understand what you collect, what you share, and where gaps can build over time.

STEP 03

Automate the ongoing work

Reduce manual coordination around opt-outs, requests, and policy updates.

STEP 04

Keep workflows aligned

Adapt as laws, vendors, and data practices evolve.

Works with the systems your team already uses

Connect the tools already powering your storefront, marketing, analytics, and customer data workflows.

CCPA questions ecommerce teams usually ask

What is CCPA?

The California Consumer Privacy Act (CCPA) is a privacy law that gives California residents rights over their personal information. Businesses subject to CCPA compliance must honor requests to access, delete, and opt out of the sale or sharing of personal information.

What is CCPA compliance?

CCPA compliance means handling Californians' personal information in line with the California Consumer Privacy Act (as amended by the CPRA). For ecommerce teams, that includes honoring opt-outs of sale and sharing, responding to consumer requests, maintaining accurate notices, and classifying vendors correctly. It's an ongoing operational responsibility, not a one-time setup.

Does CCPA apply to my business?

CCPA applies to certain for-profit businesses doing business in California. Common thresholds include $25M+ in annual gross revenue, buying, selling, or sharing the personal information of 100,000+ California consumers or households, or generating 50%+ of revenue from selling or sharing personal information.

What are the main CCPA compliance requirements?

The core CCPA compliance requirements include letting customers opt out of the sale and sharing of their data, honoring GPC signals, responding to access, deletion, and correction requests within 45 days, maintaining required notices, classifying vendors correctly, and respecting customer privacy rights.

Is a cookie banner enough for CCPA?

Not on its own. CCPA cookie compliance depends on what happens after a customer opts out. Ad pixels often count as “sharing,” so businesses need a working opt-out, must honor GPC signals, and should prevent trackers from firing against a customer's choice.

Do I need CCPA compliance software?

If you sell to California customers and use cookies, pixels, and multiple vendors, CCPA compliance software helps keep opt-outs, requests, and privacy workflows organized as your business evolves.

What's the difference between CCPA and CPRA?

The CPRA is an amendment that expanded the original CCPA. It added the right to correct information, the right to limit the use of sensitive personal information, the concept of “sharing,” and a dedicated regulator, the California Privacy Protection Agency. In practice, many people use “CCPA” to refer to the law as it exists today, including the CPRA changes.

What happens if I don't comply with CCPA?

CCPA is enforced by the California Privacy Protection Agency and the California Attorney General. Violations can result in civil penalties, and certain data breaches may create a private right of action. For most ecommerce brands, the more immediate risk is losing customer trust.

Want to see where your CCPA gaps are?

Whether you’re getting compliant for the first time or refining an existing setup, we’ll help you identify compliance gaps and decide what to tackle first.

Book a demo