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TrueVault offers three plans so you can secure PII and focus on product whether you’re a start-up acquiring data for the first time or an institution looking to migrate your PII onto a more flexible, secure platform.
Fine-Grained Access Control
Unlimited JSON Storage
HIPAA, GDPR, CCPA Compliance
Business Associate Agreement
Cyber Liability/Breach Insurance
Forum and Email Support
User Multi-Factor Authentication
Per-Record, Point-in-time Recovery
Configurable User Password Policy
Secure Data Sharing
Dedicated Account Manager
Enhanced Access Token Configurability
Custom Insights View
Quarterly Optimization Support
Dedicated Solutions Engineer
24x7 Critical Support
TrueVault defines identity as a natural person that has personal information about them, stored in TrueVault. So, if you are a hospital and store 500,000 patient records in TrueVault, then that would be equivalent to 500,000 identities stored in TrueVault. And, if you are a game developer and store behavior on the 75,000 people that have downloaded your game in our database, then that would be equivalent to 75,000 identities stored in TrueVault.
All requests use an operation, and requests that interact with multiple records use multiple operations.
No. You own the data that you store in TrueVault. If you need to move your data elsewhere, please contact us and we will securely transfer your PHI to a new provider.
In the event of cancellation, TrueVault will help you migrate your data to ensure any PHI is properly moved or disposed of.
Your Technical Account Manager (TAM) is your trusted advisor and single point of contact helping you get the most from TrueVault’s services. Since your TAM is also an engineer, you can request architecture reviews, code reviews and other best-practice guidelines from your TAM. You can reach your TAM via phone, email or web chat.
Each plan has an over-quota price that is applied to extra operations and BLOB storage. We'll count the total number of operations performed in the month as well as the maximum number of BLOBs you've stored.
We are fully dedicated to help developers deliver a secure and HIPAA-compliant solution. 1-1 Workshops are a video call with one of our Architects to look at your implementation or go over best-practices.
For our Enterprise Customers, TrueVault can provide performance and uptime SLAs. Your TrueVault onboarding team will architect an environment that will suit your enterprise’s specific performance and uptime requirements.
Absolutely. TrueVault’s account team will work with your procurement team on executing a MSA and a BAA that meets your organization’s needs and requirements.