ACCOUNT

Can I call someone at TrueVault for support?

For TrueVault Enterprise customers, you have access to your Technical Account Manager via phone, email and live chat. For TrueVault Standard customer, you have access to our support team via our online support center accessible from the Management Console. Have more questions? Try asking on StackOverflow and tag your question with truevault.

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Does TrueVault have developer accounts for testing?

TrueVault offers a 30-day free trial for all account types. You are free to give TrueVault a test drive (including our support) during those 30 days without providing any payment information. Once you are happy with TrueVault, you can choose from one of our three plans to continue.

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Does TrueVault offer a free trial?

Yes. TrueVault offers a 30-day free trial for all account types. For customers wishing to execute a Business Associate Agreement, please keep in mind that you must be on a paid account.

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How do I cancel my TrueVault account?

Although we hate to see you go, you can cancel your TrueVault account at any time from the Management Console.

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How do I change my password?

You can reset your password by navigating to the Account page in the TrueVault Management Console and clicking "change" in the Password row.

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How much does TrueVault cost?

Please check out our pricing page for more information about the various pricing plans TrueVault provides.

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